Privacy & Data
Protection Notice
This Privacy Notice explains how FAJARDEV and its technology affiliates collect, process, encrypt, and protect your Personal Data and industrial telemetry across our SCADA systems, web applications, edge controllers, and connected IoT cloud platforms.
1. Scope of this Privacy Notice
This Privacy Notice explains how FajarDev Pte. Ltd. and its corporate affiliates (“FajarDev”, “we”, “our”, or “us”) collect, process, and safeguard Personal Data (i.e. any information relating to an identified or identifiable natural person) when you visit our websites, interact with our industrial engineering platforms, deploy our SCADA architectures, or use our telemetry applications.
Applies when FajarDev determines the purposes and technical means of collecting website telemetry, newsletter subscriptions, customer portal accounts, and candidate onboarding.
When deploying dedicated on-premise SCADA/EMS systems or managing enterprise operational data on behalf of our industrial utility clients, our operations are governed strictly by individual client Data Processing Agreements (DPAs).
2. Collecting Your Personal Data & Telemetry
We collect Personal Data directly from you when you register an account, request a live SCADA demonstration, subscribe to our cybersecurity threat briefs, or report a diagnostic anomaly. We also collect technical metadata automatically through secure telemetry logs.
Full name, enterprise business email address, organization name, job title, phone number, and technical inquiry details submitted via contact or demo request forms.
Anonymized IP addresses (truncated at subnet level), browser type, TLS protocol version, operating system, access timestamps, and referrers collected to protect our infrastructure against DDoS and unauthorized intrusion.
Ephemeral authentication tokens, Modbus TCP register query counters, and simulation state telemetry during active interactive demonstrations.
3. Purposes of Processing & Lawful Grounds
In compliance with the EU General Data Protection Regulation (GDPR Article 6) and Singapore Personal Data Protection Act (PDPA), we only process your data under legitimate, lawful grounds:
| PROCESSING PURPOSE | DATA CATEGORY | LEGAL BASIS (GDPR ART. 6) |
|---|---|---|
| SCADA Demo & System Simulation | Session ID, User Setpoints | Legitimate Interest (Art. 6(1)(f)) |
| Commercial Inquiries & Quotations | Name, Enterprise Email, Org | Performance of Contract (Art. 6(1)(b)) |
| Infrastructure Cyber Defense (OT SIEM) | IP Subnet, Request Headers | Legitimate Interest (Security) |
| Technical Newsletter & Advisories | Email Address | Explicit Consent (Art. 6(1)(a)) |
6. International Data Transfers & Safeguards
When transferring Personal Data across international jurisdictions outside the EEA, UK, or Switzerland, we enforce legally recognized transfer mechanisms including:
Incorporated into vendor and subprocessor contracts to ensure equivalent data protection standards.
Transfers to jurisdictions officially recognized by the European Commission as providing adequate data safeguards.
7. Technical & Organizational Security Measures
As an industrial automation and cybersecurity engineering firm, security is engineered directly into our system foundation:
End-to-end cryptographic encryption at rest & transit (TLS 1.3).
Hardened network segmentation and DMZ industrial conduits.
Granular role-based access control with MFA enforcement.
8. Your Legal Rights (GDPR / PDPA)
Under applicable data protection laws (including GDPR Chapters III and Singapore PDPA), you hold the following enforceable rights:
9. Data Retention & Storage Lifecycle
We retain Personal Data only for as long as necessary to fulfill the processing purposes outlined in this notice, resolve commercial disputes, and comply with mandatory statutory audit laws (typically 5 to 7 years for contractual/financial records, 90 days for transient security access logs).
10. Accuracy of Personal Data
We take all reasonable steps to ensure data is accurate and up-to-date. You are encouraged to notify our team promptly of any corporate email or authorization changes at privacy@fajardev.com.
11. Subscription & Opt-Out Management
You may unsubscribe from technical newsletters and promotional advisories at any time by clicking the “Unsubscribe” link located in the footer of our communications or contacting our DPO.
12. Protection of Children's Privacy
Our services, industrial platforms, and SCADA engineering software are designed exclusively for business and enterprise professionals. We do not knowingly solicit or collect Personal Data from individuals under 18 years of age.
13. Third-Party Websites & Integrations
Our website may contain links to external technical standards (such as IEC, IEEE, NIST). FajarDev does not control the privacy practices of external third-party entities.
14. Changes to this Privacy Notice
We may periodically update this notice to reflect changes in legal statutes or our industrial infrastructure practices. The latest revision date will always be prominently displayed at the top of this page.
15. Contacting Our Data Protection Officer (DPO)
For inquiries regarding this Privacy Notice, submitting Subject Access Requests (SAR), or exercising your rights, please contact our dedicated office: